Refund & Policy

1. Overview

At our company, we strive to offer reliable and effective automated forex trading solutions. This Refund & Policy page outlines the conditions under which users may request a refund, in line with 10DLC compliance for transparency in communication.

2. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

• If you are not satisfied with the service within the first 30 days of subscription.
• If technical issues prevent effective use of the platform and are not resolved within a reasonable timeframe.

3. Refund Process

• Contact us at support@autofxai.com within 15 days of purchase.
• Provide your account details and a brief reason for the refund request.
• Our support team will review your request within 10 business days.
• If approved, refunds will be processed back to the original payment method within 10 business days.

4. Non-Refundable Cases

• Requests made after the 30-day period.
• Accounts found in violation of our Terms of Service or engaged in fraudulent activity.
• Refunds based purely on market performance, as forex trading involves inherent risk.

5. Communication

By providing your contact information, you consent to receive transactional and service-related messages from our company. Message and data rates may apply. You may opt out at any time by replying "STOP" to any SMS communication.

6. Changes to This Policy

We may update this Refund & Policy at any time. Any changes will be reflected on this page. Continued use of our services indicates your acceptance of the revised terms.

7. Contact Us

For any refund-related questions, please reach out to support@autofxai.com.